R<\/p>\n\n\n\n
<h1>REFUND, RETURN, AND COMPLAINTS POLICY<\/h2>\n\n<p><strong>Effective Date: June 1, 2026<\/strong><\/p>\n\n<p>Aleksandr Chernysh PR (PIB: 114199149) ensures a transparent return and complaints process for all purchases on flyfisherfun.com in full compliance with international e-commerce regulations and the Law on Consumer Protection of the Republic of Serbia.<\/p>\n\n<hr \/>\n\n<h3>1. RIGHT TO WITHDRAW (14-DAY RETURN PERIOD)<\/h3>\n<p>The buyer has the legal right to withdraw from the purchase contract and return the ordered product within <strong>14 days<\/strong> from the date of receiving the package, without giving any specific reason.<\/p>\n\n<hr \/>\n\n<h3>2. RETURN CONDITIONS<\/h3>\n<p>To be eligible for a full refund, the returned item must fulfill the following criteria:<\/p>\n<ul>\n <li>It must be completely <strong>unused<\/strong> and unworn.<\/li>\n <li>It must be <strong>undamaged<\/strong> and in its original condition.<\/li>\n <li>It must be returned strictly in its <strong>original packaging<\/strong>.<\/li>\n<\/ul>\n\n<hr \/>\n\n<h3>3. RETURN SHIPPING COSTS<\/h3>\n<p>The buyer is responsible for paying all shipping costs associated with returning the item to our facility. Shipping costs are non-refundable, except in cases where the return is necessitated by a clear error on our part (e.g., wrong item dispatched).<\/p>\n\n<hr \/>\n\n<h3>4. REFUND PROCESS BY PAYMENT METHOD<\/h3>\n<p>Once we receive and inspect the condition of the returned item, a refund will be issued depending on your original payment method:<\/p>\n<ul>\n <li><strong>For International Orders (PayPal):<\/strong> The refund will be credited back directly to your original <strong>PayPal account<\/strong> used during checkout. Please allow 3–5 business days for the transaction to process.<\/li>\n <li><strong>For Domestic Orders (Serbia - Cash on Delivery):<\/strong> In compliance with Serbian tax and financial regulations, refunds for cash-on-delivery shipments cannot be paid in cash or via PayPal. The refund will be issued via direct bank transfer to the customer's <strong>Serbian dinar bank account (Teku\u0107i ra\u010dun)<\/strong>. The buyer must provide a valid 18-digit account number and the account holder's full name to our support team.<\/li>\n<\/ul>\n\n<hr \/>\n\n<h3>5. COMPLAINTS AND CLAIMS (REKLAMACIJE)<\/h3>\n<p>Customers have the right to file an official complaint\/claim under the following circumstances:<\/p>\n<ul>\n <li>The product arrived damaged during transit.<\/li>\n <li>The package contained a completely wrong product (incorrect delivery).<\/li>\n <li>The item has a clear manufacturing defect.<\/li>\n<\/ul>\n<p>To file a complaint, please send clear photographs of the issue along with your order number to <a href="mailto:sale@fisherfun.com">sale@fisherfun.com<\/a> within 24 hours of delivery.<\/p>\n\n<hr \/>\n\n<h3>6. EXCEPTIONS TO THE RETURN POLICY<\/h3>\n<ul>\n <li>Custom-made, personalized, or individually requested product variations are legally excluded from the 14-day right of withdrawal.<\/li>\n <li><strong>Handmade Nature Notice:<\/strong> Since all fishing flies are strictly handmade, minor and minimal variations from the website photographs are normal. These artisanal characteristics are not considered factory defects or valid grounds for complaints.<\/li>\n<\/ul>\n\n<hr \/>\n\n<h3>7. CONTACT INFORMATION<\/h3>\n<p>For all returns, claims, and refund inquiries, please contact our support team at: <a href="mailto:sale@fisherfun.com">sale@fisherfun.com<\/a><\/p>\n<\/code><\/pre>","protected":false},"excerpt":{"rendered":"R<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-105","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/fisherfun.com\/ru\/wp-json\/wp\/v2\/pages\/105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fisherfun.com\/ru\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fisherfun.com\/ru\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fisherfun.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fisherfun.com\/ru\/wp-json\/wp\/v2\/comments?post=105"}],"version-history":[{"count":3,"href":"https:\/\/fisherfun.com\/ru\/wp-json\/wp\/v2\/pages\/105\/revisions"}],"predecessor-version":[{"id":1530,"href":"https:\/\/fisherfun.com\/ru\/wp-json\/wp\/v2\/pages\/105\/revisions\/1530"}],"wp:attachment":[{"href":"https:\/\/fisherfun.com\/ru\/wp-json\/wp\/v2\/media?parent=105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}