FisherFun is a family run business based in Serbia, Central Europe. I have been an EFFA and AAPGAI instructor for over 15 years, professionally tying flies, fishing and fly fishing tours around the world. Fly tying & fly fishing is our greatest passion. On this website you will find the finest fishing flies, fly tying materials. We ship to customers worldwide. Enjoy shopping!
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GENERAL TERMS AND CONDITIONS OF BUSINESS
Complete general terms in Serbia language can be found here on this link. General terms in English are listed below.
Order information
All prices are quoted in EUR currency. Prices are dependent, to a certain extent, on currency exchange rates and are liable to alteration without notice.
Ordering from EU
All prices include value added tax ("VAT").
Ordering from United Kingdom
Zero VAT is charged on orders from the United Kingdom.
Ordering from outside the EU, USA, Canada
No VAT is charged on orders from outside of the EU. Please create an account, choose your shipping destination at checkout and the prices will be automatically adjusted, ie. shown excluding tax / VAT of 20%.
Payment
Please indicate your payment method when ordering:
Paypal
You can pay via Paypal. Please make sure that you have a valid paypal account. We will just deduct the amount of the products we deliver.
Credit Card (we do not accept credit cards yet)
We accept the following credit cards: Visa®, MasterCard®, American Express®, Discover®, Diner’s Club and JCB. Credit card orders can only be made in writing or through our online shop.
Cash On Delivery (temporarily not working)
Cash on Delivery ("COD") is for now available only in Serbia.
Bank transfer / Deposit / SEPA (temporarily not working)
Customer from Europe are eligible to pay via bank transfer. Bank transfer deadline is 7 business days from the day of placing order (ie. money must be deposited to our account within 7 business days). Please note that we can ship the order only after the money are assigned to our account. If you decide to pay via bank transfer, we will provide you with our bank details when the order is placed.
Secure Shopping
Data security is of enormous importance to us, and we take vital steps to safeguard our customers’ information. At FisherFun we take security seriously, this is why our entire website is secured by an SSL certificate (not just our payment pages), making you secure when browsing through our products
Shipping & Returns
For information about shipping and returns please refer to Shipping & Returns web page.
Our Flies
Flies are made exclusively by myself. I only use high quality materials and the best hooks on the market. Please note that the fly models presented on our website are illustrative. Each fly is handmade, so there may be slight differences between the fly pattern shown in the picture and the final product. Most flies are in stock and available for immediate dispatch. There is no minimum quantity. Pre-order fly patterns are usually made within 1-4 weeks. If the production time is expected to be longer, the customer will be informed immediately.
Cancellation Rights
If you aren't completely satisfied with your purchase, you may return it for a full refund within 14 days as long as it's in sellable condition (unused, clean, undamaged, all packaging intact. Basically just how you received it). Proof of purchase is required for all returns, so please include a copy of your original invoice. If a product is returned in unsellable condition we will ship the product back to the customer.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
If you cancel the order, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. We may withhold reimbursement until we have received the goods back.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. Customer is responsible for return postage costs. We recommend you use a traceable delivery solution as we cannot be held responsible for non-arrival of goods.
The right to cancel does not exist for contracts for the supply of goods that are made to the consumer’s specifications, i.e. non- prefabricated goods made on the basis of an individual choice of or decision by the consumer or are clearly personalized, ie. custom made fishing flies.
Office Hours
Monday – Friday: 9 AM - 6 PM
Contact Information
Address:
FisherFun
Serbia
Other contact details:
Email: sale@fisherfun.com
Website: www.fisherfun.com
Tel.:
Business information:
Reservation of Ownership
Until all payment responsibilities have been fulfilled by the customer the delivered goods remain the legal property of FisherFun who reserves its right of property until the full remittance of the purchase price.
Payment Terms
All invoices are due on the date of invoice. Through purchase you agree to our General Terms and Conditions of Business.
Warranty
Certain companies in our online store offer warranties on some goods that extends beyond that of the Slovak Jurisdiction. In our customers interest we pass these generous warranties on but we ask you to understand that when costs through services such as transport and import duties are incurred we must pass these costs on to the customer in the form of an all inclusive charge.
Errors & Omissions
In the rare event that there is an error on our site or in our catalogue, we reserve the right to cancel any order placed for the affected items.
Instagram Giveaways T&C
Once in a while FfisherFun will announce an Instagram Giveaway. Instagram giveaway is not sponsored, endorsed or administered by, or associated with Instagram or Facebook. The duration and date of the giveaway will always be announced via Instagram post on our Instagram profile. Winner will be chosen randomly at the end of giveaway. No purchase is required. The winner will be announced on our Instagram profile and contacted via phone / email.
Discounts / Promotions
Discount and monthly promotions are applied on all products except of those already on sale and those supplied by FisherFan (ie. Simms, Scott, Lamson, etc.). Individual sales promotions of products from FisherFun, if any, can be found in our Sales & Special section here.